Last updated: June 2026
1. About us
Auriveil is operated by Matthias Hickstein, Saarbrücker Straße 29, 10405 Berlin, Deutschland. By using our website and placing an order, you agree to these terms.
2. Products
All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes; slight variations may occur.
3. Prices
All prices are inclusive of VAT. We reserve the right to change prices at any time. The price at the time of your order confirmation is the price you pay.
4. Orders
An order is confirmed when you receive an order confirmation email. We reserve the right to cancel orders in exceptional circumstances (e.g. payment failure, stock issues). In such cases, you will be fully refunded.
5. Shipping
See our Shipping & Returns page for full details on delivery times and costs.
6. Returns & Refunds
We offer a 30-day money-back guarantee. See our Shipping & Returns page for full details.
7. Warranty
All products carry a 2-year statutory warranty under EU consumer law. If your product is defective, contact us at hello@auriveil.de.
8. Limitation of liability
Auriveil is not liable for indirect, incidental or consequential damages arising from product use. Our liability is limited to the purchase price of the product.
9. Governing law
These terms are governed by German law. Any disputes shall be subject to the jurisdiction of the courts of Berlin, Germany.